C66 Privacy Policy — Your Information is Safe with Us

When registering on the c66 platform, we collect necessary identifying information including your name, email address, mobile number, and date of birth. Mobile banking account numbers and transaction details are stored for payment processing, but full card numbers or bank PINs are never collected. While you use the platform, your device type, browser information, IP address, and session activity logs are recorded automatically. This technical data is primarily used to ensure security and improve platform performance. Any additional information you voluntarily provide is also stored securely and used only for its applicable purpose.

Collected information is primarily used to manage your account, verify your identity, and ensure secure transactions. This data also helps improve the quality of c66 platform services, test new features, and personalize the user experience. Your email or mobile number may be used to send important account-related communications, security alerts, and relevant platform updates. Information is also processed to prevent fraud, comply with anti-money laundering regulations, and adhere to applicable laws in Bangladesh. If you do not wish to receive promotional communications, you can opt out at any time by notifying our support team.

C66 uses industry-standard encryption technology to protect your personal information, keeping your data completely secure from unauthorized access. SSL/TLS encryption and firewall protection are active at the server level to prevent third-party intrusion. Your password is never stored in plain text — only as an encrypted hash. Even after an account is closed, certain information may be retained for a specified period to meet legal obligations, after which it is securely deleted. Our security team conducts regular system audits and quickly identifies and resolves any potential risks.

C66 never sells your personal information or transfers it to third parties for advertising purposes. Limited information may be shared with trusted partners for payment processing, identity verification, and technical services, but they operate under strict confidentiality agreements. Information may be provided as a legal obligation in response to valid requests from law enforcement agencies or regulatory authorities in Bangladesh. Any such sharing is always limited to the minimum necessary amount and is consistent with applicable law. Even where our partners have their own privacy policies, c66 ensures they maintain appropriate standards in protecting your information.

You have the right to view, correct, and in certain circumstances request deletion of the information we hold about you. Many details can be updated directly from your profile settings after logging in; for more complex requests, please contact our support team. For any privacy-related complaints or questions, reach us at: [email protected] — we typically respond within 48 hours. If this privacy policy changes, the updated date will be noted at the top of the page, and registered users will be notified of any significant changes. Our FAQ This page answers common questions about privacy.