Responsible Gaming at c66 — Keep the Fun Within Limits

C66 believes entertainment is truly enjoyable only when it is conscious and controlled. The protection of every player in Bangladesh is our highest priority.

Core principles of safe play

C66 is committed to ensuring a healthy and enjoyable entertainment environment for every player.

18+ age confirmation

The minimum age to participate on the c66 platform is 18 years. Age verification is mandatory during registration, and we take strict measures to ensure that no underage person can use the platform. Parents are requested to keep parental controls active on their children's devices. If underage account use is suspected, our support team will take immediate action. No financial transactions are completed without age verification.

Personal budget limit

Every user can set their own daily, weekly, or monthly deposit and betting limits from their account settings. Once set, these limits take effect immediately, and a specified waiting period applies when increasing them. It is advised never to bet beyond your financial means. Setting budget limits keeps your entertainment enjoyable in the long run and frees you from unnecessary financial stress. c66 always encourages responsible financial decisions.

Session time control

Extended continuous gaming can be harmful to mental and physical health. The c66 platform has a session timer feature that automatically alerts you after a set period of time. You can also arrange for your session to end automatically after a specified duration. Taking regular breaks and spending time with family and friends is part of a healthy lifestyle. It is a good habit to set a specific time limit before each gaming session.

Voluntary break & cooling-off mode

At any time, you can activate a cooling-off or break mode on your account for a set period. This period can range from 24 hours to several weeks, during which no bets or deposits can be made on the account. Activating break mode is not a sign of weakness — it is a conscious and mature decision. If you feel that gaming is affecting your daily life, use this feature. Our support team is always ready to assist you through this process.

Permanent self-exclusion

If someone feels that gaming is having a negative impact on their life, the option of permanent self-exclusion is available. Activating this option will permanently close the account with no possibility of reopening it. This is a final step, so it is recommended to speak with our support team before making the decision. c66 fully respects this decision and applies no pressure whatsoever. The mental well-being of our users is always our top priority.

Support & advice

Gaming addiction is a real problem and it is important to seek professional help in dealing with it. c66 recommends that if you feel any concern, talk to a trusted family member or friend. Mental health service providers in Bangladesh can also be contacted. Our support team at [email protected] is able to provide the necessary guidance. Remember, asking for help is a sign of courage.

Recognize the signs of a problem

Be alert if you notice any of the following signs in yourself and seek help if needed.

  • Playing repeatedly to try to recover lost money

    The tendency to place more bets to chase losses creates a dangerous cycle.

  • Loss of focus on family and work

    Neglecting family responsibilities or professional work due to gaming is a cause for concern.

  • Spending beyond your means

    Using money meant for essential expenses on gaming, or playing with borrowed money, is a sign of a serious problem.

  • Restlessness or irritability when not gaming

    Feeling irritable or uncomfortable when you cannot play may be a sign of psychological dependence.

  • Lying to family about gaming

    The tendency to hide or lie about how much time or money you are spending is a clear sign of a problem.

Responsible Gaming FAQ

Log in to your c66 account, go to the "Account Settings" section, and select the "Responsible Gaming" option. There you can set daily, weekly, and monthly deposit limits separately. Lowering a limit takes effect immediately, while increasing a limit is subject to a 72-hour waiting period. This system helps you maintain financial discipline and avoid overspending. If you experience any issues, contact us at [email protected].

Yes, if you have any withdrawable balance in your account at the time of activating self-exclusion, it will be returned in accordance with applicable rules. Our support team will guide you through the process step by step. Bonus or promotional balances are generally non-refundable, but your cash balance is protected. We ensure this process is as straightforward and transparent as possible. For any questions, contact us at [email protected].

At c66, a cooling-off period can be set for 24 hours, 7 days, 14 days, or 30 days. During this period, you can still log in to your account, but placing bets or making deposits will not be possible. The period can be extended before it ends, but it cannot be shortened. This feature helps you take a healthy break and reassess your gaming habits. It can be activated directly from your account settings.

No, c66 is strictly for users aged 18 and above. Age verification is mandatory during registration, and suspicious accounts may be suspended for verification at any time. Parents are advised to use parental control software on their devices. If evidence of underage account use is found, that account will be closed immediately. Protecting minors is one of our highest priorities.

To learn more or get support

If you have more questions about responsible gaming, visit our FAQ page or join c66 directly and enjoy safe entertainment. Our support team is always by your side and ready to answer any questions.

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